Role: Donations Supervisor
Location: Aspens Charities, Cornford Lane, Pembury, TN2 4QU
Hourly Rate: £11.55 per hour
Contracted Hours: 28 hours per week (Mon - Thurs, 7 hour days), occasional weekend days required

Closing Date for Applications: Wednesday 22nd May 2024

If you love boot fairs, have an eye for a bargain and a passion for retail we are looking for our first dedicated Donations Supervisor! As part of the Retail Team and working directly with our eCommerce Manager you will help Aspens grow donations to our charity shops and ensure we can quickly and efficiently sort our donations, identify donations that will earn Aspens much needed extra funds and ensure they are quickly sorted and available for shoppers to buy!

What you can expect from us:

• Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
• Paid DBS (we will recover the cost should your employment terminate for any reason, other than redundancy, before passing your probation)
• Flexible work arrangements with opportunities to take on additional bank shifts too
• 30 Days Annual Leave (including Bank Holidays) / Pro rata dependent on hours. Annual leave entitlement increases with length of service
• Nest Pension and Death in Service Benefit (Includes unlimited access to a suite of six services: a 24/7 UK-based GP, Best Doctors, mental health support, a health check, access to nutrition consultations and an online fitness programme [Smart Health])
• Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
• Hardship loans and advance (subject to conditions)
• Enhanced family leave pay
• Travel season tickets (interest free loans for those wishing to purchase a travel season ticket)
• Aspens High Street Stores - 20% discount on all items for Aspens’ staff
• Blue Light Card and access to high-street discounts
• Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
• Recognition schemes, including ‘Employee of the Month’

Scope:
As a Donation Supervisor at Aspens Charities, you play a crucial role in our mission to support those in need within our community. Your primary responsibility is to efficiently and effectively sort through donated items at our Cornford Lane, Pembury site, ensuring that they are categorised and prepared for distribution or resale. By meticulously organising and processing donations, you directly contribute to the success of our programs and initiatives, ultimately making a positive impact on the lives of the people we support.

Duties and Responsibilities:

· Sorting Donations: Sort through incoming donations, including clothing, household items, toys, and other goods, in accordance with established guidelines and standards. Prioritise items based on quality, condition, and suitability for distribution or resale.

· Quality Control: Conduct thorough inspections of donated items to assess their condition, cleanliness, and functionality. Identify any damaged or unsuitable items, and appropriately dispose of or set them aside for repair or recycling.

· Categorisation and Organisation: Organise sorted items into designated categories, such as clothing sizes, household goods, electronics, and seasonal items. Maintain a tidy and efficient workspace to facilitate smooth operations and streamline the sorting process.

· Inventory Management: Keep accurate records of donated items received and processed, including quantities and descriptions. Assist with inventory counts and audits as needed to track stock levels and monitor donation trends.

· Assisting Customers and Volunteers: Provide friendly and helpful assistance to customers and volunteers who visit the donation hub. Answer questions, explain Gift Aid, offer guidance on donation procedures, and ensure a positive and welcoming environment for all visitors.

· Cross Team working: Work closely with the eCommerce Manager, the wider Retail Team and others within Aspens to raise awareness and donations to the charity via the Cornford Lane donation hub

General Responsibilities:

• Adhere to safeguarding rules and regulations, respecting the Charity’s duty to protect its service users and staff in equal measure.
• Monitor and maintain a safe working environment and working practices at all times, reporting any health and safety issues or risks to the Charity’s health & safety point of contact.
• Work as a positive team member, devoting full time and attention at work to the duties of your role and adhering to the Charity’s policies and procedures at all times.
• Behave in a professional manner at all times, reflecting and maintaining the Charity’s core values, charitable aims and objectives, generating a positive image of the Charity to all stakeholders.
• Observe and uphold the promotion of equality of opportunity, dignity and due respect for all employees and people who access our service, consistent with Aspens’ Equality, Diversity and Inclusion Policy.
• Undertake appropriate professional development, maintain and develop skills and knowledge, in agreement with your line manager (subject to the availability of resources).
• Undertake any additional responsibilities as relevant to the role.

Essential Skills and Attributes:

· Strong attention to detail and organisational skills.

· Ability to work efficiently in a fast-paced environment

· Good communication and interpersonal skills.

· Capacity to lift and move heavy objects, as needed.

· Able to work independently and with close day to day supervision

· Commitment to the mission and values of Aspens.

Essential Experience and Knowledge:

· Previous experience of working in Charity retail (including stock and donations/Gift Aid)

· Experience of managing own workload

Desirable Experience and Knowledge:

· Knowledge of antiques/collectables

· Ability to seek out a bargain – boot fair, jumble sale etc

· Experience in Branded Retail outlet

APPLY NOW with one easy click and one of our team will be in touch to discuss the role with you and answer any of your questions and arrange an interview.

Aspens Charities are an equal opportunities employer.

Aspens is committed to the safeguarding and promotion of welfare of all children, young people and adults. All successful candidates will be subject to an Enhanced DBS disclosure, and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order (1975, 2013,2020). Our safeguarding policies can be found on our website.

At Aspens Charities, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Aspens’ workforce, such as sex/gender, minority ethnic group, religion, belief, sexual orientation, age, and abilities. We believe that a variety of perspectives leads to better innovation and a stronger team. We are dedicated to creating an environment where everyone feels valued, heard, and has an equal opportunity to thrive.

Apply via CV or Application Form Application Form

Email us your CV direct Contact: Recruitmen[email protected]